Refund policy

Refund & Return Policy

Each Sacred She piece is lovingly handcrafted and made to order in small batches.

Due to the handmade nature of these adornments, slight variations may occur — making each piece beautifully unique.

Custom & Personalized Orders

Custom-made or personalized pieces created specifically for you are non-refundable and cannot be returned, in accordance with Norwegian and EU consumer regulations regarding personalized goods.

Standard Made-to-Order Pieces

For non-custom designs, you have the right to request a return within 14 days of receiving your order, in accordance with applicable consumer laws.

To be eligible for a return:

  • The item must be unworn and in its original condition
  • For hygiene reasons, earrings cannot be returned after being worn or tried on.

Customers are responsible for covering the cost of return shipping.

Damaged or Incorrect Orders

If your piece arrives damaged or incorrect, please contact us within 7 days of delivery at connect@sacredshejewelry.com